RETURNS FAQ

Here you can find our most frequently asked questions on RETURNS. 

If you have further questions, you can go to our full Return Policy.

You can reach us at the Contact Us page, or email us at support@moderniture.com

To set up a return, please email support@moderniture.com for a Return Merchandise Authorization. Items must be sent back within 30 days of their delivery date to be eligible for a refund. Please use original packaging only. For more information, view our >>Full Return Policy & Eligibility Details.<<

We work hard to ensure your items arrive in perfect condition, but we understand that isn’t always the case. To report a damaged, defective, or missing part, please email support@moderniture.com and we will take care of it and work with you to find the best solution. Damaged items must be reported to us within 48 hours of receipt of product. If you elect not to receive replacement parts or replacement items, or accept repairs in the event of shipping damage or manufacturing defects, our standard return policy will apply.

To report an incorrect item, please email us orders@moderniture.com. If you elect not to receive replacement parts or replacement items, or accept repairs in the event of shipping damage or manufacturing defects, our standard return policy will apply.